AASCEND

Refund Policy

Draft — legal review pending. This page now includes operator information supplied by the platform operator (Wetech), but the substantive legal terms below have not yet been reviewed or finalized by qualified counsel. Before launch in Saudi Arabia (or any market), this content must be reviewed and finalized by counsel qualified in the relevant jurisdiction(s), covering at minimum: applicable auction/gaming regulation, KYC/AML obligations, payment and consumer-protection law, governing law and dispute resolution, and data-protection requirements (including, where relevant, Saudi Arabia's PDPL).

1. General Principle

Because a bid directly determines competitive ranking for all participants, confirmed bids are generally non-refundable once processed. [Pending legal review — any exceptions to this principle, and the applicable dispute-resolution process with our payment provider, will be defined following formal legal review.]

2. Failed or Duplicate Charges

Payments that fail, are duplicated due to a technical error, or are not matched to a confirmed bid will be reversed.

3. How to Request

Contact support at appswetech@gmail.com with your transaction ID.